Requirement for Efficient Management of the Utility Sector

The quality of utility services affects everyone's life. Belarusian citizens nowadays have limited access to the information on activities of utility companies. The introduction of a social reporting mechanism, providing for residents' active involvement in the sector development, will help improve the work of utility companies.Goals and Objectives: Expand the involvement of nongovernmental organizations in the decision making of utility companies. Raise public awareness about the residents' rights and duties in the sphere of utility services.